Research conducted by Donald Sull at the Massachusetts Institute of Technology and his co-authors found that predictable schedules had a marked effect on retention for blue-collar employees but did not affect white-collar ones.
麻省理工院的 Donald Sull 和他的合著者进行的
究发现,可预测的时间表对蓝领员工的保
有
着影响,但对白领员工没有影响。